How do I cancel a booking?

Single-Day Tour/Experience: For bookings starting in more than 7 days:

  • You can cancel directly through your account. Go to your Inbox, select the relevant booking, and click “Cancel Booking.”

Multi-day Tour/Experience: For booking starting in more than 35 days: You can cancel directly through your account. Go to your inbox, select the relevant booking, and click “Cancel Booking.”

For bookings starting within 7 days for single-day tour/experience or within 35 days for multi-day tour/experience:

  • If your payment has already been processed, please contact us at support@localmingo.com to request a cancellation. Any refund eligibility will be determined in accordance with the Mingoer Cancellation Policy.